Holiday Letting Services

Holiday Letting Agents in Cornwall

Our secret luxury lettings service is highly personal and bespoke, individually tailored around each of our holiday home owners. Allow us to take away all the daily hassles that are involved with processing bookings, marketing, managing and caring for your investment.

A Partnership with Cornish Secrets

Whilst being a unique Luxury holiday specialist we offer Cornwall’s most competitive commission fee for our personal and dedicated luxury service.

The Cornish Secrets local professional team work hard to be there for home owners and guests every step of the way, ensuring complete peace of mind knowing that your property and guests are in safe hands.

Let us Consult

 

With years of experience behind us, Cornish Secrets has the knowledge you need to own a successful luxury holiday home in Cornwall. Our portfolio team are always on hand to answer your questions and lend their in-depth knowledge and expertise with you. Over the years, we have built up a loyal following who have benefited from our services and you can too.

 

We want to make sure that every property owner who works with Cornish Secrets benefits from a bespoke consultation. Our guests look for unique properties, delivered with a touch of luxury. Our consultation will highlight areas where we can help you improve your holiday home, whether that be through a major interior design project or small maintenance repairs.

 

We help you create your own Cornish Secret with our inspiration, knowledge, local connections and passion for beautiful properties. Our portfolio brings the best of Cornwall’s lettings together, each with its own distinct personality. From beach front houses to luxury and unique glamping experiences, as we are eclectic as we are luxurious. We specialise in delivering our property owners success.

 

We’re proud that the properties we market through Cornish Secrets uphold the highest of standards and our guests agree. We are always on the lookout for unique and luxury properties throughout Cornwall.

When we are looking for properties to bring into the Cornish Secrets portfolio, we look for an amazing location, luxury touches such as hot tubs, somewhere that can take on large groups, character and great design or simply a property that inspires us. If your property has one these features, you might be our next Cornish Secret… As an owner, we would expect you to adhere to legal obligations and have a commitment to upholding the highest standards for your guests.

You might feel that your property has lots of potential but don’t know where to start. Don’t worry, we can guide you through the whole process of bringing a new property to market or even relaunching an existing holiday home. We have a large network of professional contacts who can help with everything from design to marketing.

 

If you have a property that you would like us to review or are looking to switch agents, then get in touch and we will be happy to set up a consultation with our team of experts who will help you start your Cornish Secrets journey.

Marketing with Cornish Secrets

 

Our PR team is focused on thinking outside of the box, to create marketing channels that will see you head and shoulders above your competition. Cornish Secrets has been featured on a number of prolific platforms including The Times, ITV, Channel 4, Amazing Spaces and many more besides. We are seen as the leaders in Cornwall’s luxury holiday lets and are a point of contact for a number of media outlets.

 

We are always looking for innovative new ways to get your property in front of the right people, but it is important to start with the basics and presenting your holiday home in the right light is key to optimising the amount of bookings you get. Our team at Cornish Secrets will come out to make sure you have a collection of spectacular images plus breathtaking aerial footage and interior tours. We will use these images through multiple marketing channels, to secure your bookings throughout the year.

We invest heavily in search engine optimisation, which put simply, means getting your property to the top results in Google. We research key terms that your potential guests are searching in order to find you and then make sure we have the content that will put your property in front of them. Our content is fully optimised and there we have a strategic approach which is focused on the luxury holiday lettings market specifically for Cornwall.

 

This is complemented by a multi-layered approach to engaging our audience with email campaigns, social media campaigns and printed materials. We bring Cornwall into focus at every touchpoint that our readers experience.

 

Our website property listings are designed to be easy to navigate for your guests, with clear comprehensive information, stunning photographs and video, descriptive introductions to set the scene and the ability to submit a booking request quickly and smoothly.

 

Another key aspect to how we market is through social media. We love to share our inspirational properties and deliver seasonal campaigns, inspiring photography, local tips and ideas, Cornwall’s “Hidden Secrets” – all tied in with a well-targeted customer profile.   This ensures we keep in touch with our guests and drive additional traffic to your holiday home listing on our website.

 

Our local knowledge and expertise means that our customer service team can offer the best advice and answer any questions that arise to secure bookings for you, without the hassle.

The Cornish Secrets Way

 

The work that goes into managing your luxury or unique holiday let can be daunting but Cornish Secrets is here to help you make sure that everything is in order, on time with a service that is second to none. After a decade in the industry we noticed that there was a gap in the market to offer an all inclusive luxury property management experience.

 

We have spent time and funds in building a property management team that are meticulous in delivering exceptional support and service to our property owners at a competitive rate, paving the way for a real return on your investment in your Cornish Secret.

 

Our team will work with you to make sure that you are fully compliant with health, safety and all of your legal obligations as a property owner. We want you to rest easy knowing that your guests are safe and protected during their stay with you. We go above and beyond to make sure that you are fully protected as a Cornish Secrets owner.

 

It is also vital to make sure that the general maintenance is well tended to and that repairs big or small are attended to quickly and efficiently. Our Supervisors and their teams will carry out routine inspections to identify problems, before they become problems for your guests.

 

We will also handle all aspects of change over day for you, to make sure that when your next guests arrive they are wowed. Our changeover and housekeeping teams are trained to the highest standards and use comprehensive checklists to make sure that your guests arrive to a spotlessly clean holiday home, equipped with everything they need to get started.

We have a range of services for maintenance and housekeeping, here are some of our most popular:

 

  • Regular maintenance inspections & repairs
  • Luxury arrival hampers & welcome gifts
  • Regular inventory inspections
  • Regular maintenance reporting
  • Luxury linens and towels packages
  • Professional housekeeping service
  • Out of hours emergency repairs
  • Annual quality assessment
  • Dedicated full time property supervisor and team
  • Fully packaged housekeeping service
  • Online owner account

 

We work tirelessly to make sure that your holiday home is kept in pristine condition and look after every element of property management for your Cornish Secret, so that you don’t have to. Our first thought is always the protection of your investment here in Cornwall.

If you have any questions whatsoever, then please don’t hesitate to call us and see how else we can help you make sure your property is spik and span.

Concierge

We want your guests to experience the luxury touch at every point of their stay with you. That’s why Cornish Secrets provide a fully dedicated concierge service.

 

Ahead of their arrival, all guests are provided with a wide range of information that will help in planning their perfect holiday. Whether your guests need to know the best place for a meal or the nearest dog-friendly beach, we are on the other end of the phone.

 

We can also provide practical help too in making bookings, transfers, security arrangements, child minding and even private catering.

 

We want to leave our mutual guests with the feeling of an effortless holiday that want to return to time and again.

The Cornish Secrets Team

 

At Cornish Secrets we pride ourselves on our flawless property management team being able to deliver a bespoke service to each and everyone of our owners. We like to think outside the box with inspirational ideas that will increase your bookings and turnover.

 

We share our local knowledge of luxury holiday lettings in Cornwall with you, to make sure that your property is successful. Our ten years of experience in the Cornish holiday lettings market means you can be confident that your Cornish Secret is safe in the hands of Cornwall’s local experts for a profitable ownership experience.

 

Whether your property is a country retreat, a cozy bolthole, a beachfront abode, quirky luxury glamping or a stylish apartment, we will make it stand out in Cornwall’s competitive holiday lettings market place. Our portfolio covers the south, north and west coastlines of Cornwall and with our robust knowledge of these areas, you can be certain we can ensure that your property stands out in a crowd.

 

From property management, interior design services and maintenance services to first class photography and marketing you can feel confident that you are in the safe hands of Cornwall’s local experts. Your guests will feel special from the moment they first see your property online, to the moment they leave with memories that will last a lifetime.

 

The Cornish Secrets property management team is here to provide inspiration, expertise, guidance and practical support every step of the way. We are the go to agents, covering luxury and unique properties throughout Cornwall. We are always delighted to hear from you, so get in touch with us today for more information.

Invest in Your Secret

 

At Cornish Secrets, we want your journey as a property owner to be as easy as possible. We understand that life gets hectic and as a property owner you are short on time. It can be scary to dive into investing in a holiday let of your own and you might not know where to begin.

 

Over the last decade we have built up a plethora of strong connections with other local businesses and trades people, who are committed to providing the highest quality service. Together with our partners, we will guide you in bringing your property to market and give you practical help to get it finished, on time and on budget.

 

Interior Design

Making sure that your property looks right for the guests that you want to attract is pivotal in securing the right bookings. We can arrange a full consultation and design service with our expert, Anna Dianne. Anna has provided interior design services for many luxury properties within Cornwall and also internationally. Your Cornish Secret property will be transformed into a destination holiday home that will generate bookings throughout the year.

 

Photography

We have access and personal connections to some of the best photographers and videographers in the south-west. Your property deserves to be shown in the best light following the investment and care that has been put in to it. From stills to aerial photography and 360 video tours, we can arrange for your property to be captured by the experts.

 

Marketing

Our connections with local marketing experts means that we can make sure that the effort that goes into presenting and showcasing your holiday home is seen by the right people. We are always working to make sure that Cornish Secrets rank highly with Google and other search engines. We also drive traffic to our website through our social media channels, where we continue to grow our community.

 

Estate Agents

If you haven’t already purchased your Cornish Secret, then it is important to find the right agents to work with to find and secure your property. Our relationships with agents across the county mean we can guide you in finding an agent that has specialist knowledge of developing property hot spots and where will be a secure area to invest. Our agents understand the luxury and inspirational holiday market and will provide expert guidance to you, so that you can rest easy.

 

Property Management

Attention to detail in the ongoing maintenance, upkeep and cleaning of your property is a cornerstone to ensuring repeat bookings. Our network of cleaners and trades people are dedicated to ensuring that your Cornish Secret property is kept to the highest standard and we carry out routine inspections to make sure they catch all maintenance jobs, big or small.

 

You Decide

Every owner is different and we welcome you to get as involved (or not) as you wish. Whether you want to oversee each and every detail or sit back and let us take care of everything, we will make sure that your Cornish Secret is perfect.

 

At Cornish Secrets, we understand how much work goes into delivering a luxury holiday that your guests will enjoy and return to time and again. Our network of expert service providers ensures you can sit back and relax, knowing that you are well looked after.

Get in Touch

Do you have a Secret Stay? We would love to hear about it!

01288 362172
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