Conveying the right message to your potential guests is key and an online presence is essential in the marketplace today, to make sure that your property is seen on the right platforms, by the right people.
Cornish Secrets believe that an organically grown audience that share our values result in quality bookings, that will return year on year. Our platforms look to keep our audience engaged by sharing a variety of content including what we believe are Cornwall’s best secret places and people along with wowing our fans with our inspirational property listings.
The world of social media is ever changing and our team are specialists in keeping up with the latest industry trends and developments to make sure that we are always ahead of the curve.
From Facebook posts to Instagram TV, we have a variety of tools available designed to draw in our audience, start a conversation and highlight your property.
The major social media platforms are keen to push live video content and therefore it is prioritised in their newsfeeds. We use live video to bring your property and the places of Cornwall into focus. Not all video has to be live though and pre-recorded video also ranks highly in the preferred content for Facebook and Instagram. Our team can take aerial footage and video tours of your property to be shared online with our audience and really make your property sparkle.
We also use Facebook and Instagram stories to share live ‘in the moment’ posts. They have a lifespan of 24 hours are a fun way to be discovered by new audiences. We can produce professional quality stories about your property to inspire and draw in potential guests, inviting them to discover more about what you offer.
Beautiful photography taken by our team or your existing property images can be shared across our social media accounts. We produce videos, slideshows and carousel of images for your property. Along with sharing inspirational imagery,, we understand that vital to any social media plan is engagement. We spend time engaging with our online community, not only making sure that that we are engaging on our own posts but also being proactive in our outward engagement. Outward engagement online is time consuming but worth the investment. Building relationships with our audience is vital to the success of Cornish Secrets and its secret owners.
In addition to all of the above, often now, social media is the first place that customers or potential customers will go to find out more about a holiday let and this is where we make sure that our customer service shines. These days, many people prefer online messages instead of picking up the phone, as it is an easy way to get in touch. We appreciate that and fully embrace delivering the same level of service as if it were a phone call, email or face to face query. Incoming queries are dealt with promptly and efficiently on your behalf.
We appreciate that social media can be a daunting, so if there is anything that you need to know that we haven’t covered here, then call us on 01288 362 172 or email us at email@example.com and we will be happy to help you.
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